Refund policy

Refund Policy

Refund Policy

At Cherish & Bloom, we want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

Returns

We accept return requests within 30 days of delivery.

To be eligible for a return, your item must:

  • Be unused and in the same condition in which you received it.
  • Be in its original packaging.
  • Include all original accessories, tags, and documentation, if applicable.

To request a return, please contact us at:

Email: usages.49-spurns@icloud.com

Please include your order number, the item you wish to return, and the reason for the return.

Do not send any products back without first contacting us.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible and provide your order number along with clear photos of the item and packaging.

We will review the issue and provide an appropriate resolution, which may include a replacement or refund.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Personalized or customized products
  • Final-sale or clearance products
  • Gift cards
  • Products that have been used, damaged, or altered after delivery

Please contact us if you have questions regarding the return eligibility of a specific item.

Return Shipping

Unless the return is due to an error on our part or a defective or damaged product, customers are responsible for return shipping costs.

Original shipping fees are generally non-refundable.

Refunds

Once we receive and inspect your return, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method.

Please allow your bank or credit card company additional processing time after the refund has been issued.

Cancellations

If you wish to cancel your order, please contact us as soon as possible.

We cannot guarantee cancellation once an order has already been processed or shipped.

Contact

For questions regarding returns or refunds, contact:

Cherish & Bloom
Website: keepsakebloom.shop
Email: usages.49-spurns@icloud.com
Phone: +1 360-463-1691